Privacy Policy

Introduction

At Melbourne Pixel Expo, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or attend our events.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or provide your personal information at our events.

This policy was last updated on October 15, 2026.

Information We Collect

We may collect several types of information from and about users of our website and event attendees, including:

Personal Information

When you register for an account, purchase tickets, submit a game for showcase, apply for exhibitor space, or sign up for newsletters, we may collect:

• Full name
• Email address
• Postal address
• Phone number
• Payment information (we use third-party payment processors who maintain their own privacy policies)
• Company or organization affiliation
• Professional title or role

Usage Data

We automatically collect certain information about how you interact with our website, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on those pages
• Referring website or application
• Operating system

Event Attendance Data

When you attend Melbourne Pixel Expo, we may collect:

• Badge scanning data when you visit exhibitor booths or attend specific sessions
• Photographs and video recordings of the event which may include your likeness
• Feedback and survey responses
• Information about your gaming preferences and interests

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, operating, and maintaining our website and events
• Processing ticket purchases and registrations
• Sending administrative information, such as confirmations and updates about the expo
• Communicating about products, services, offers, promotions, and events
• Personalizing your experience on our website and at our events
• Analyzing website usage to improve our offerings
• Detecting, preventing, and addressing technical issues or fraudulent activities
• Complying with legal obligations
• Facilitating networking opportunities between attendees, exhibitors, and sponsors (with your consent)

How We Share Your Information

We may share your personal information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Event Sponsors and Exhibitors

When you consent to badge scanning at the expo, we may share your contact information with specific exhibitors or sponsors. You will always be informed before such sharing occurs.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the basic functionality of the website.
• Analytics cookies: Help us understand how visitors interact with our website.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.
• Preference cookies: Allow the website to remember choices you make.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.